Current Openings

Below you will find our current openings. Inquiries regarding these positions can be directed to our HR Director, Ronit Peikes. Please email Ronit Peikes with your resume and cover letter to be considered for one of these positions. Be sure to specify which position you are applying for. 

Due to the volume of inquiries and applications received, we are unable to respond to every application individually. If we are interested in more information or setting up an interview, we will reach out to you directly. 

Thank you. 
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Full-Time Crisis Worker and Therapist

Turning Point seeks a clinician to serve as a Full-Time Crisis Worker and Therapist. This is a 40-hour per week position providing crisis stabilization services to clients who reach out to Turning Point’s 24-hour crisis line during daytime business hours. There is no required after-hours or weekend work in this position.

Applicants must have a minimum educational attainment of a master's degree in Social Work, Clinical Psychology, Counseling, Marriage and Family Therapy or a related field.

Applicants must have experience in managing psychiatric crises and be able to demonstrate that knowledge with concrete examples.

The position is a 40 hour per week position, with one evening required until 8 pm.  This position has on-call responsibilities, during regular business hours, Monday-Thursday 9-5 and Fridays 9-4.

To apply, please submit a resume and letter of interest/cover letter to rpeikes@tpoint.org.

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Full-Time Clinical and Administrative Support Staff (2 openings)

Turning Point seeks a Qualified Individual to serve as a member of our Clinical and Administrative Support team. The employee reports to the Office and Facilities Manager. The employee performs reception desk responsibilities and supports the agency’s operations through effective communication, record-keeping, organization, and teamwork. The employee is expected to back up team members when they are absent or require assistance.

Employee is responsible for front desk operations, including but not limited to: answering phones, checking clients in and out, checking client insurance cards, checking agency voice mail and forwarding messages to appropriate recipients, preparing daily deposit and batch entry, preparing group rosters, and presenting a friendly face to incoming clients, staff, and visitors. Employee provides timely, responsive, and appropriate customer service to clients, colleagues, and guests. Phone calls will be answered promptly and emails will be responded to within one business day. Employee will also remain aware of agency procedures regarding safety codes and respond accordingly as needed.

Employee may provide support to Medical Director and other medical providers. Will meet weekly with Medical Director to manage issues that arise, and will manage client prior authorizations, medication refill requests, patient assistance requests, and technical issues for medical providers. Employee will provide direct support to Medical Team on EMR, and will work with EMR support team to resolve issues encountered by medical providers in the agency EMR.

Some flexibility with one's schedule is required, and evening work may be required.

Position Requirements:

1. High School Diploma or equivalent education and/or experience
2. Knowledge of principles and practices of organization, planning, records management, research and general administration
3. Knowledge of data gathering techniques, such as Internet research or files analysis
4. Advanced knowledge of personal computers including: Microsoft Office Suite (e.g. Word, Excel, access). Ability to type minimum of 50 words per minute.
5. Good analytical and problem-solving skills
6. Ability to communicate effectively and positively, using tact and poise, both verbally and in writing, with staff, employees and public. Ability to elicit cooperation from others and to assimilate and understand information in a manner consistent with the essential job functions
7. Ability to follow oral and written instructions
8. Ability to maintain confidentiality, use good judgment and sensitivity
9. Background Check and Drug Test are required for this position
10. Must have the ability to lift 10 pounds
11. Ability to maintain confidentiality, use good judgment and sensitivity.
12. Ability to communicate with and elicit cooperation from others and to assimilate and understand information in a manner consistent with the essential job functions.
13. Ability to make sound decisions in a manner consistent with the essential job functions.
14. Ability to develop clear and comprehensive correspondence.
15. Ability to meet and communicate with the public and staff using tact and poise.
16. Knowledge of or the ability to learn commonly-used concepts, practices, and procedures within the mental health field.
17. Background Check and Drug Test are required for this position
18. Able to lift 10 pounds.

Interested candidates should email a resume and cover letter to Ronit Peikes.

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Full-Time Billing and Client Services Specialist 

Turning Point seeks a full-time Billing and Client Services Specialist to join our talented Billing and Client Services Team.The Billing and Client Services Specialist completes orientation appointments for new clients and client paperwork to set fees and notifies new clients of fees and financial expectations. Other duties include: Explaining billing procedures and financial expectations to clients, including explanation of insurance deductibles and fees. Completes fee renewals and fee repayment agreement. Monitors closed client outstanding balances. Monitors open client balances and runs monthly report and follows up with clients who are delinquent in payments or who have accrued new balances. Completes insurance paneling and credentialing for clinicians (therapists and psychiatrists).

This position requires some flexibility with one's work schedule, and the ability to work 1-2 evenings per week.

Position Requirements:

1. Minimum educational attainment of Bachelor’s Degree or equivalent experience.
2. Experience with Medical Billing and/or familiarity with and understanding of Insurance terminology and concepts
3. Ability to work effectively within a team
4. Strong computer skills. Experience and knowledge of Microsoft Office Suite required, specifically with Microsoft Word, Excel and Access.
5. Good analytical and problem-solving skills.
6. Knowledge of data gathering techniques, such as Internet research and files analysis, to obtain technical and administrative materials for organizational use.
7. Ability to communicate effectively and positively both verbally and in writing with clients and staff.
8. Ability to operate standard office equipment including but not limited to computers, copiers, calculators, and facsimile machines.
9. Ability to follow oral and written instructions.
10. Ability to perform incidental typing of routine material (e.g., cards, labels, folders, envelopes, memoranda, letters).
11. Ability to maintain confidentiality, use good judgment and sensitivity.
12. Ability to communicate with and elicit cooperation from others and to assimilate and understand information in a manner consistent with the essential job functions.
13. Ability to make sound decisions in a manner consistent with the essential job functions.
14. Ability to develop clear and comprehensive correspondence.
15. Ability to meet and communicate with the public and staff using tact and poise.
16. Knowledge of or the ability to learn commonly-used concepts, practices, and procedures within the mental health field.Must have the ability to lift 10 lbs.
17. Background checks and drug tests are required for this position.

Interested candidates should email a resume and cover letter to rpeikes@tpoint.org

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Established in 1969, Turning Point serves diverse communities throughout metropolitan Chicago. We provide outpatient individual and group therapy for all ages, psychiatric evaluation and medication monitoring, case management, and a residential living program. Turning Point has consistently been awarded the highest rating from the Commission on Accreditation of Rehabilitation Facilities (CARF). Turning Point is an Equal Opportunity Employer. Culturally Diverse applicants are encouraged to apply.