About Open Access:
For too long, access to mental health services has been a multi-step process that asked people in pain to wait for relief, often for months. This is no longer the case at Turning Point. Now, individuals seeking mental health services need to take only one step to gain the support they need: walk in.
Our Open Access program has streamlined the intake process so that anyone who is interested in getting help can walk into our facility during our Open Access hours and meet with a therapist or case manager the same day. No appointment is necessary. Come see us and start your recovery journey today.
What happens at an Open Access assessment?
When you come in during Open Access hours, please bring the following with you:
1. Insurance information.
2. Proof of your current income, including income of any spouse. Proof of income includes pay stubs, benefit statements, and/or bank statements.
3. List of current medications.
4. Names and phone numbers of your primary care physician and your psychiatrist (if applicable).
Your assessment session will begin with a brief screening to ensure that we are the best fit for your recovery needs, followed by a meeting with one of our Client Services Specialists who will orient you to our services. You will then meet with a therapist or case manager who will complete your assessment. When your assessment is completed, your next appointment with your care provider will be scheduled.
Open Access is available during the following days and times (Please note times have changed as of July 2, 2018):
Monday: 12:30 – 3:30 pm
Tuesday: 12:30 – 3:30 pm*
Wednesday: 2:30 – 5:30 pm
Thursday: 12:30 – 3:30 pm
Please arrive no later than the end time listed for each day, and please plan to be at the agency for approximately two hours to complete the full assessment session.
*If you have private insurance, please come in on a Tuesday, when we will have a therapist who is specifically licensed to work with your insurance. Medicaid recipients may join us for Open Access Monday through Thursday at any of the times listed above.
Please Note that Turning Point does not offer services for the following:
Emergency Housing, Psychological Testing, Substance Abuse, Eating Disorders, Vocational, Psychiatry for children, and Domestic Violence. We do not provide services to children under the age of 5. We are a training facility and have student clinicians on our staff.
Anyone receiving Psychiatry services must be actively engaged in Therapy and/or Case Management.