Update from our CEO

An Update from our CEO:

Dear Members of the Turning Point Community,

As we near the end of May and head toward Phase 3 of our COVID-19 challenge, I want to bring you up to date on our work at Turning Point and our plans for the coming weeks.

First, I am so proud of our team. Each staff member has stepped up to continue all of the key administrative tasks that running an agency requires and our clinicians have leapt into innovative and effective ways to engage with our clients through telehealth formats.

I am also so impressed with the willingness our clients have shown in embracing new ways of meeting and connecting through these modalities. If you are a client at Turning Point, I hope that you have found that you and your Turning Point therapist are both adding to your "toolkits" of therapeutic skills and support.

Throughout this challenging time, our staff has continued to "meet" virtually, as teams, in small groups, and even in all-staff conversations. We've established ways to continue our Open Access program, welcoming new clients, and The Living Room has evolved to welcome guests into its virtual but very real atmosphere of safety and comfort. Individual therapy, groups, case management, crisis support, and supervision continue, providing all of the services that make up our strong complement of programming.

What's next for us? We are committed to work toward re-opening our facility to our clients but we will do so with caution, following the guidelines from the State and our trusted community leaders. There are many requirements to follow as well as important recommendations that we want to consider in order to be sure that we are safeguarding everyone's health.

For these reasons, we will not open our facility to clients until at least Monday, July 6. This date might be pushed into the future if we don't feel fully ready or if we receive guidance from the Governor, local leadership, or the Illinois Department of Health that would alter this plan. Please know that we will keep you, the many valued members of our community, well informed as we proceed forward.

Will remote therapy at Turning Point continue after our reopening? I know that many of us are understandably uncertain about reentering the "world" even if it may appear that the COVID-19 virus might be slowing or that we may be flattening the curve. As long as our pay sources continue to support off-site clinical services, we will be able to maintain flexibility in caring for our clients both in-person and remotely. At this moment, it appears that most of those pay sources will support this measure for the next several months, at least.

I sincerely hope that each of you and your loved ones are weathering this storm and that you are healthy. Please take good care, enjoy this beautiful spring weather, continue to follow safety guidelines, and keep washing your hands!

With my best wishes for your health and safety -

Ann Fisher Raney, AM, LCSW

Chief Executive Officer

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