Careers at Turning Point
Recovery Support Specialist
Turning Point Behavioral Health Care Center seeks individuals to serve in our Living Room Program as Recovery Support Specialists (RSS). The Living Room RSS (RSS-TLR) is a member of Turning Point’s crisis intervention team. The RSS-TLR provides crisis intervention and support to guests of The Living Room. This position requires being available to work during Living Room hours. The RSS is required to be available a minimum of 2 days per week and is expected to maintain regular and punctual attendance. The Living Room is a nonclinical alternative to a Hospital Emergency Department for people experiencing acute psychiatric crisis. Due to the staffing structure of The Living Room, it is crucial that notice of anticipated absences be given as soon as possible so that coverage is able to be obtained. RSSs, as non-exempt employees, are also required to turn in weekly time cards documenting actual hours worked. These timecards must be turned in to TLR Coordinator on their last day in the office for the week.
An RSS is an individual with personal lived experience in recovery from mental health and/or substance use challenges who has or is able to obtain either the Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) credential within one year of date of hire.
Providing crisis intervention and support to guests of The Living Room includes (but is not limited to):
Conducting a Living Room Intake/Assessment
Determine need for crisis intervention, crisis de-escalation and resource assistance
Review available entitlement programs the guest may be eligible for
Assist guests with applications for applicable entitlement programs online
Document all visitor contacts
Update Living Room database
Complete notes in EMR
This position requires some flexibility with one’s work schedule and employees must be available to work onsite during Living Room hours, including coverage of a shift on either Saturdays or Sundays. The Living Room is scheduled to expand to a 24/7/365 service effective January 1, 2024. Late night and/or overnight shifts may be required, and a shift differential will apply. The proposed shifts for the 24/7 positions are: 8 am-4 pm, 4 pm-12 am, and 12 am-8 am. Shift differentials apply to work performed between the hours of 8 pm and 8 am.
All staff members are responsible for managing holidays, time off, client engagement, down time, and self-care; and seeking support when needed.
This position is a member of our Bargaining Unit.
Candidates for this position must have minimum educational achievement of either a Bachelor’s degree, or a certification of CRSS or CADC issued by IAOADAPCA.
Turning Point Behavioral Health Care Center appreciates the opportunity to provide services to its diverse community, including people of color, low-income and financially insecure, non-English speakers, and LGBTQ individuals. We strongly encourage applications from people with these identities and other marginalized communities to join our staff to better serve our clients. Turning Point makes hiring decisions without regard to any person’s race, color, sex, creed, gender identity, gender expression, age, religion, disability, national origin, ancestry, genetic information, sexual orientation, marital status, parental status, pregnancy, military discharge status, disability, source of income, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
Established in 1969, Turning Point serves diverse communities throughout metropolitan Chicago. We provide outpatient individual and group therapy for all ages, case management, and a residential living program for a diverse client base. Turning Point is conveniently located close to public transportation. Turning Point has consistently been awarded the highest rating from the Commission on Accreditation of Rehabilitation Facilities (CARF). Turning Point is an Equal Opportunity Employer.