Making a referral?
Turning Point has a long history of working closely with organizations and individuals who wish to refer a person living with mental illness to our agency. We welcome referrals from first responders, law enforcement, healthcare providers, social services agencies, and municipal services providers as well as employers, family members, friends, and others.
To initiate the intake process, a client or the legal guardian must reach out to us directly.
Where to start
If you want to make a referral, here are some suggestions:
- Learn more about Turning Point’s mental health care services.
- Talk to a member of our intake team during regular hours for more information: 847.933.0051, ext. 0.
- Refer individuals directly to Turning Point through our website or intake desk: 847.933.0051, ext. 0.
- Crisis support is available 24 hours a day through the Turning Point Living Room and mobile response teams.
Monday–Thursday: 8:00 am to 8:00 pm CT
Friday: 8:00 am to 4:00 pm CT
Crisis support is available 24 hours every day.
Our intake process
- New clients begin the intake process by calling Turning Point at 847.933.0051, ext. 0 to make sure we’re the best fit for their needs.
- The first call includes an initial screening, orientation to our services, and a discussion of payment options, including our sliding scale for those without insurance coverage.
- Within 24 hours of the initial call, a therapist or case manager will be in contact to schedule a more in-depth discussion of needs and preferences and to help determine next steps.
- Please understand that like many providers of mental health services, we often have a wait list. Appointment scheduling depends on the client’s circumstances and availability, and on the availability of Turning Point team members.
- Crisis support is always available, 24 hours every day.
- Turning Point welcomes guests and clients in a comfortable, inclusive, nonjudgmental, non-threatening environment. We are respectful of each individual’s heritage and beliefs.
- If you need services beyond what Turning Point provides, we may offer referrals to other agencies for such services as emergency housing, psychological testing, or services for substance use disorders, vocational assistance, psychiatry, and more. Turning Point does not provide services to children under the age of 6.
- We are a respected teaching facility and are pleased to have supervised student interns on our clinical team.
- COVID information: Turning Point is currently providing mental health services remotely and in person. Masks are now optional unless requested.
- New clients are advised to check with their insurance carrier and Turning Point staff about coverage. Individuals without insurance coverage will be charged for services on a sliding scale.